Last updated: 28/11/2025
DJ Roofing (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We encourage you to read this policy carefully.
1. Who We Are
DJ Roofing
Guisborough, North Yorkshire
Phone: 07875 037002
Email: info@djroofing.co.uk
DJ Roofing is the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following personal data:
Information you provide to us
Name
Address
Email address
Telephone number
Details relating to roofing enquiries, quotes, and work carried out
Payment information (if applicable)
Information collected automatically
If you use our website, we may collect:
IP address
Browser type and version
Information about how you use our website (cookies and analytics if applicable)
Information from third parties
Referrals or recommendations
Publicly available sources (e.g., online directories)
3. How We Use Your Personal Data
We use your information for the following purposes:
To provide roofing services
To prepare and send quotes and invoices
To communicate with you regarding ongoing or future work
To arrange appointments and site visits
To maintain our business records
To respond to your enquiries
To comply with legal obligations (e.g., tax and accounting requirements)
We will only process your personal data when we have a lawful basis, such as:
Performance of a contract
Compliance with legal obligations
Legitimate interests (e.g., running and improving our business)
Your consent (where required)
4. Sharing Your Personal Data
We may share your information with:
Subcontractors or suppliers involved in carrying out roofing work
Payment service providers
Professional advisers (e.g., accountants)
IT or hosting service providers (if applicable)
Law enforcement or regulatory bodies when legally required
We do not sell your data to third parties.
5. How Long We Keep Your Data
We keep your personal data only for as long as necessary to fulfil the purposes we collected it for, including:
Service records – typically 6 years (for tax and legal purposes)
Enquiries not resulting in work – typically 12 months
Any data processed under consent – until consent is withdrawn
6. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request erasure of your data (“right to be forgotten”)
Restrict processing in certain circumstances
Object to processing based on legitimate interests
Data portability where applicable
Withdraw consent at any time (where consent is the lawful basis)
To exercise your rights, contact us at info@djroofing.co.uk or call 07875 037002.
7. Security of Your Data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, alteration, or disclosure.
However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
8. Cookies and Website Tracking
(Include this section only if relevant to your website—can be expanded on request.)
If our website uses cookies or analytics tools, these may collect information to help improve website performance. You can control cookie settings through your browser.
9. International Data Transfers
We do not routinely transfer your data outside the UK. If such a transfer becomes necessary, we will ensure appropriate safeguards are in place in accordance with UK GDPR.
10. Complaints
If you have concerns about how we handle your personal data, please contact us first so we can address the issue.
If you remain unsatisfied, you have the right to complain to the UK supervisory authority:
Information Commissioner’s Office (ICO)
www.ico.org.uk
Helpline: 0303 123 1113
11. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Any changes will be posted on our website (if applicable) and available on request. Please review it periodically.